Privacy Notice
This document explains how All My Legal Ltd, trading as Flow.Legal ("we" or "us") uses information relating to you. All My Legal Ltd is a company incorporated in the United Kingdom with company number 15052394 and registered office at 21a Larcom Street, London, SE17 1NJ.
We take privacy seriously, and have implemented technical controls to protect and safeguard your personal information as required by applicable data protection legislation (e.g. UK Data Protection Act and the GDPR).
What information we collect, use, and why
We collect the following type of personal data:
Product Users
If you use our products or services, we use your information to provide access and manage the product/service, and also to improve and further develop our products and services, which is in our legitimate interest. This includes:
- Account information (e.g. name, email, organisation, profile picture)
- Feedback on issues, bugs or recommendations
- Insights on how you use the platform (e.g. cookie data)
- Details of services enquired and requested (including correspondence)
- Payment details
Customers
If you're one of our customers (or a prospective customer), we will use your information to manage our commercial relationship with you. This includes:
- Contact details (e.g. phone number, email address)
- Organisation and role
We may also use your personal data to comply with our legal obligations and to prevent and identify crime or fraud, which is in our legitimate interest.
Cookies
We use cookies and other similar technology. Some of these cookies are essential to make the website or product work. Other cookies may help us understand how you use our services and offer a more personalised experience.
When required, we will obtain your consent to set certain types of cookies. You can always change your cookie settings within your browser or app.
How long we keep your information
We will keep your information for as long as you're a customer and for a reasonable period after you stop being a customer. We may keep data for longer if necessary to comply with our legal obligations or in relation to ongoing disputes.
Who we share information with
We don't share your personal data with anyone. We use third-party service providers (such as cloud service providers, payment gateways, accountants and advisors) that will have access to your data. In such cases, we implement adequate contractual safeguards to protect your information.
Data Transfers
Due to the global nature of our business, we may need to transfer your personal data internationally. In such circumstances, we implement adequate safeguards to protect your data, such as model contract clauses.
Your data protection rights
Under data protection law, you have rights including:
- Access: the right to ask us for copies of your personal data.
- Rectification: the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Erasure: the right to ask us to erase your personal data in certain circumstances.
- Restriction of processing: the right to ask us to restrict the processing of your personal data in certain circumstances.
- Object to processing: the right to object to the processing of your personal data in certain circumstances.
- Portability: the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
If you have any questions about how we use your personal data, or would like to make a data protection rights request, please contact us.
Complaints
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we've used your data after raising a complaint with us, you can also complain to the UK Information Commissioner's Office.